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How Columbus Hospice Can Help Your Medical Practice and Enhance the Care You Provide for Your Patients:

Questions Physicians Often Ask
About Hospice Care

Most physicians understand that hospice was originally designed to help terminally ill patients with relief from cancer pain and other symptoms, while also tending to the needs of the patient's family.  Today, that's not all that hospice does for terminally ill patients, and cancer patients aren't the only patients for which we can provide care.
 
The following are answers to questions physicians often ask about hospice care and how Columbus Hospice can help busy physicians and their office staff cope with the demanding problems seriously ill patients can present.
Only about 20% of patients die of cancer and most of those are seen by oncologists. What about the other 80% of medical illnesses seen in my practice?

 
The National Hospice Organization has published Medical Guidelines for Prognosis in Non-Cancer  Diseases. We use these to help primary care physicians and specialists manage patients with end-stage heart, lung, Alzheimer's, HIV/AIDS, and other non-malignant conditions. Your patients with non-specific diseases, or co-morbidities that contribute to a poor prognosis, might well be appropriate to receive Columbus Hospice services.
Is hospice “hand-holding,” or is it medical care?

 
    We teach our staff to assess a patient's condition and their response to interventions so that we can extend your treatment into the patient's home. This involves medical management, but also careful attention to family dynamics, which are often disrupted when a family member is dying. We use professional teams of nurses, social workers, chaplains, nursing assistants, volunteers, counselors, and  hospice physicians to meet the physical and emotional needs of your patients.  Our care is available directly or by on call support, 24-hours a day, 7-days a week, including holidays.
Can I bill Medicare or commercial insurance for services once my patients are referred to hospice?

 
    Primary physicians continue to bill Medicare Part B and other carriers for the patient's regular office visits or for all covered services. New billing codes are also available for care plan oversight, so reimbursement can be obtained for telephone calls to nurses, as well as patients, attending physicians can still bill Medicare related to the hospice care plan.
Do commercial insurance plans have hospice benefits?

 
    Most third-party payers now have a hospice benefit, either similar to the Hospice Medicare Benefit or a specific contract arrangement. Our staff will work out details with the payer source.  Your patients aren't denied Columbus Hospice care and services even if they don't have insurance, as long as they meet the diagnosis/prognosis guidelines.  In many cases, your patients might be eligible for Medicaid, and our social workers will assist them through that application process.
Will Columbus Hospice staff call me too often, or not often enough, to keep me informed?

 
Columbus Hospice staff are trained to assess patients and report findings to the attending physician so that treatment decisions can be made. There is considerable flexibility built into this arrangement. For example, the physician can convey hospice-related and appropriate treatment plans to the hospice nurse, and/or the nurse can suggest methods of pain and symptom control for the physician to approve. Communication can be by phone or fax, at any time of the day the physician selects. The only exceptions are emergencies, in which case our nurses are instructed to report to the physician immediately. Any dis-satisfaction with over- or under-reporting should be reported to the manager of your hospice patient's assigned team (each patient is assigned to a team of professionals supervised by a Patient Care Coordinator), who will correct the problem.
How will I manage my hospice patient's pain?

 
Studies show about 90% of all cancer-related pain can be relieved completely with oral medication, with minimal or no toxicity. The same goes for other symptoms such as nausea and dyspnea. Our nurses are taught state-of-the-art techniques to manage these problems.
How do I get Columbus Hospice care for my appropriate patients?
 
Columbus Hospice RNs are available to meet with, evaluate, and educate patients and families who you believe are appropriate for hospice services. There is no fee for this service. If, during the evaluation, your patient chooses hospice care and you approve of this decision, admission to the program can start right away. We take care of patients in 10 counties in and around Columbus, Georgia, as well as Lee and Russell Counties in Alabama.  We provide care in area nursing homes and assisted living facilities, in private residences, and in our 18-bed Columbus Hospice House inpatient facility. 

NHPCO Article sighting longer life for hospice patients

Contact Columbus Hospice at
(706) 569-7992
24-hours a day, 7-days a week, including holidays.

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